Puffer jacket men
Stylish and Sustainable 100% Down Puffer Jacket
Discover the ultimate combination of style, comfort, and sustainability with this trendy puffer jacket. Made from 100% RCS-certified recycled polyamide, this jacket offers an eco-conscious choice without compromising on quality or functionality.
We offer free shipping within the United Kingdom.
Orders placed before 5:00 PM (GMT) are processed within 1–3 business days (Mon–Fri) and delivered within 5–8 business days.
The total delivery time from order to delivery is 6–11 business days.
Processing Time
Orders placed before 5:00 PM (GMT) are processed and ready to be shipped within 1–3 business days.
Delivery Time
Our estimated delivery time within the United Kingdom is 5–8 business days. Please note that this is an estimate and may vary due to courier delays or other unforeseen circumstances.
The total delivery time, including processing, is 6–11 business days.
Tracking
Once your order has been shipped, you will receive an email containing a tracking link. This allows you to easily track your parcel and see the estimated delivery date.
Shipping Costs
Shipping within the United Kingdom is free of charge.
Returns
If you are not satisfied with your order, please contact us within 14 days of receipt via Info@my-roseby.com for return instructions. Please note that return shipping costs are the responsibility of the customer, unless the product is defective or damaged.
Important Notice
We are not responsible for courier delays or damages that may occur during transportation. We recommend checking your order within 24 hours of delivery and contacting us immediately if there are any issues.
Contact
For any questions regarding our shipping policy, please contact us at:
Email: Info@my-roseby.com
Company Name: My-roseby (GoGet Retail)
Address: Schuitendiep 45 a, 9711RB Groningen, The Netherlands
Chamber of Commerce (KvK): 88213021
Phone: +31 6 57134891
We will do our best to respond as quickly as possible.
You may return items within 14 days after delivery.
Products must be unused, with labels attached, and in their original packaging.
Please contact us at Info@my-roseby.com to request a return.
After approval, you will receive the return instructions.
Refunds are processed within 14 business days after approval.
Last updated: 2025-05-06
We strive to offer our customers an excellent shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a flexible returns and refunds policy. Please read the guidelines below carefully.
-
Return Conditions
1.1 You may return a product within 14 days of receipt for a full refund or an exchange.
1.2 The product must be unused, undamaged, and in its original packaging.
1.3 Keep your proof of purchase, invoice, or receipt. These are required to process your return.
-
Exceptions
2.1 Certain products cannot be returned, including:
-
Customized or special-order items
-
Products that cannot be returned for hygiene reasons (such as underwear, swimwear)
-
Return Process
3.1 Contact our customer service at Info@my-roseby.com to request a return.
3.2 You will receive a return number and additional instructions for sending your product back.
3.3 Customers are required to provide a return label.
3.4 Return shipping costs are the responsibility of the customer, unless the product was received defective or damaged.
-
Refunds
4.1 Once we have received and inspected your return, we will send you a confirmation by email.
4.2 If your return is approved, the refund will be processed within 14 days. The refund will be issued via the original method of payment.
4.3 Please note that it may take a few days for the refund to appear in your account, depending on your bank or credit card company.
-
Exchanges
5.1 If you wish to exchange an item for a different size or color, please contact our customer service. Exchanges are subject to availability.
5.2 We will send the replacement product once the returned item has been received and inspected.
-
Defective or Damaged Products
6.1 If you received a defective or damaged product, please contact our customer service immediately.
6.2 We will help you return the defective item and ensure that you receive a replacement product or a full refund, including shipping costs.
-
Customer Service & Company Details
For any questions regarding our returns and refunds policy, please contact our customer service at:
Company Name: My-roseby (GoGet Retail)
Address: Schuitendiep 45 a, 9711RB Groningen, The Netherlands
Chamber of Commerce (KvK): 88213021
Email: Info@my-roseby.com
Phone: +31 6 57134891