We offer free shipping within the United Kingdom.
Orders placed before 5:00 PM (GMT) are processed within 1–3 business days (Mon–Fri) and delivered within 5–8 business days.
The total delivery time from order to delivery is 6–11 business days.
Processing Time
Orders placed before 5:00 PM (GMT) are processed and ready to be shipped within 1–3 business days.
Delivery Time
Our estimated delivery time within the United Kingdom is 5–8 business days. Please note that this is an estimate and may vary due to courier delays or other unforeseen circumstances.
The total delivery time, including processing, is 6–11 business days.
Tracking
Once your order has been shipped, you will receive an email containing a tracking link. This allows you to easily track your parcel and see the estimated delivery date.
Shipping Costs
Shipping within the United Kingdom is free of charge.
Returns
If you are not satisfied with your order, please contact us within 14 days of receipt via Info@my-roseby.com for return instructions. Please note that return shipping costs are the responsibility of the customer, unless the product is defective or damaged.
Important Notice
We are not responsible for courier delays or damages that may occur during transportation. We recommend checking your order within 24 hours of delivery and contacting us immediately if there are any issues.
Contact
For any questions regarding our shipping policy, please contact us at:
Email: Info@my-roseby.com
Company Name: My-roseby (GoGet Retail)
Address: Schuitendiep 45 a, 9711RB Groningen, The Netherlands
Chamber of Commerce (KvK): 88213021
Phone: +31 6 57134891
We will do our best to respond as quickly as possible.